No, however we invite you to contact us in case of a special request.
All orders received leave our workshops within two to three weeks following your purchase.
We understand the desire to receive your order promptly, but we prioritize pre-ordering to avoid overproduction and minimize our ecological footprint as much as possible. We also invite you to visit our retailers where our products are available.
All Casannita products are proudly designed and produced right here in Quebec, in an ethical and eco-responsible way.
We thank you for joining your contribution with ours for a better future.
To modify or cancel your order, write to us as soon as possible to firstname.lastname@example.org and please provide us with the following information:
Your order number Your email address
If your order has not yet been shipped, we'll be happy to send you an invoice to add a product to your order!
Please note that we cannot modify or cancel an order that has already been shipped. If your order has already been dispatched and you wish to cancel it, you can send it back to us, at your expense, as soon as you received it.
Absolutely! Just add a note to this effect in the Comments area of the purchase process.
All available payment methods will be displayed in your shopping cart.
No, promotional codes cannot be combined and have an expiry date.
We only use natural fibers such as pure linen, hemp and pure wool.
Did you know that the culture of linen, this more environmental friendly fiber requires no irrigation, minimal inputs and no GMOs? This plant grows in northern France, Belgium and the Netherlands. We also use hemp since it has similar properties.
We also work with OEKO-TEX certified organic cotton, adhering to strict standards to reduce the environmental footprint.
In line with our values, we reuse boxes from our various suppliers to package your parcels. We avoid adding extra paper inside the boxes and do not use any plastic. If new materials are necessary, we only use FSC-certified paper and/or cardboard. The packaging you receive is fully compostable.
We also collect fabric scraps to handcraft hair scrunchies.
Machine wash at medium temperature. Hang to dry.
Avoid fabric softener, which can leave a greasy residue on the linen and a greasy film on the wiped dishes (dish towel). Fabric softener can be replaced with white vinegar.
For a neat look, iron inside out while the laundry is still damp.
For a wrinkled and relaxed look, air dry without ironing.
Linen is a durable fiber that softens and absorbs more and more, throughout washes.
Our linen towels are made of pure linen, without any mixed material.
It's simple! By subscribing to our newsletter, you will receive all the relevant information about our linens! Whether it's our tips and advice, our upcoming promotions, the announcement of new products or homemade recipes, be sure to receive the information first!
PS. We promise not to flood your inbox with emails!